Order on line! You can buy from this website with confidence knowing
that your transactions are secure. You may also us toll free
at
1-800-BUY-RACK (800.289.7225) Monday - Friday, 8AM to 5PM, or FAX your order in at 800.265.7225.
Payment Options
We accept Visa, MasterCard, and American Express for payment. If
you prefer to be billed on open account, and do not have an existing
account with our company, we will process your credit application
in 7-10 working days. All open account terms are Net 30 Days. We
also offer Residental,C.O.D. shipments on all orders with the exception
of "common carrier" truck deliveries.
Guaranteed Lowest Prices
1-800-BUY-RACK guarantees you the lowest overall cost. If you find
the same item for less, please fax us a copy of your quote including
any applicable delivery charges. We will beat the total cost by
5%.
Free Delivery
1-800-BUY-RACK will pay the
shipping charges within the contiguous U.S. for all orders totaling
$750.00 or more before sales tax and freight charges. "Free Delivery"
does not include special service charges such as Overnight Delivery,
Residential, C.O.D. fees and inside delivery. An order is a single
item or multiple items being shipped to the same address. For additional information on examples of limited access areas click here.
Lead Time
Our standard shipping time is 5-10 working days. Some items are
available for "Quick Shipment". Please look for our "Quick Ship"
logo. These items will ship within 2-5 working days depending on
the product. If you have a special need for our product on a "rush"
basis, please let us know. We will make every effort to accommodate
these special circumstances.
Shipping Methods
We ship using the most effective of the following means: If you
are in our local delivery area, your order will most likely be delivered
on one of our own trucks. This method insures your shipment is handled
with the best possible care. If you are outside our local delivery
area, your order will be shipped via common carrier freight lines
or UPS.
Inside Delivery
Normal delivery is "tailgate" delivery. This means that the carrier
is required to deliver the product to the tailgate of the truck.
You are responsible for offloading of the truck. Inside delivery
is available for an additional charge. Please ask one of our representatives
for details upon placing your order.
Our "No Hassle" Return Policy
Your complete satisfaction is our number one priority. We are extremely
confident that you will be completely satisfied with our products.
However, if you are not satisfied with a product for any reason,
please call us at 1-800-289-7225 within 30 days from receipt of
your order to request a Return Goods Authorization number. We will
help you make arrangements to have the product returned and provide
a replacement, credit or refund. Special order items cannot be returned.
Damaged Items
We can not be responsible for items damaged or lost in shipment
when they are shipped by UPS or common carrier freight lines. Please
inspect all merchandise upon delivery and note damage or shortage
on the delivery receipt before signing. Any damage or shortage not
reported at the time of delivery is the customer's responsibility.
Open all cartons immediately whenever possible. If there is concealed
damage, retain the carton and call a 1-800-BUY-RACK representative
to request an inspection, initiate a freight claim and obtain replacement
parts if necessary.
Prices
Prices subject to change without notice. 1-800-BUY-RACK is not responsible
for any typographical errors contained within these pages.
What
information does 1-800-BUY-RACK collect, and how does 1-800-BUY-RACK
use this information?
1-800-BUY-RACK uses session cookies to improve the usability of
the site for faster downloads. These cookies are totally anonymous
and are not saved on your computer. They are in no way linked to
personally identifiable information.
How
secure are my purchases online with 1-800-BUY-RACK?
1-800-BUY-RACK uses secure server software called Thawte. Should
you provide us with sensitive information for any reason such as
your credit card number, feel safe that your information will be
encrypted with industry standard SSL (Secure Socket Layer) technology.
The 1-800-BUY-RACK name and logo.
All text, images, and other materials on this site are subject to
the property rights of 1-800-BUY-RACK. These materials may not be
copied for commercial use or distribution, nor may they be modified
or reposted to other sites.
Your
consent to use:
By using our website, you consent to the above uses of information.
If any changes occur in this policy, we will post them here so you
can always have easy access to our current policy in regard to your
privacy. 1-800-BUY-RACK may not be affiliated with and cannot be
held responsible for information that is provided by sites that
link to 1-800-BUY-RACK. The information and points of view on these
sites are not those of 1-800-BUY-RACK and do not reflect the opinions
or position of 1-800-BUY-RACK.
Contacting 1-800-BUY-RACK:
If you have any questions regarding any aspect of the above privacy
policy, please contact our customer service department by clicking
here custservice @ buyrack.com.
All prices subject to change without notice. Not responsible for typographical errors. Any and all products may be withdrawn from sale at anytime. Some products featured may be limited in quanity.
