Order Shipping FAQ
Select a FAQ Question Topic in order to access the Questions for that topic.
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- How long will it take for me to receive my order?
- What is 1-800-BUY-RACK's Free Delivery Policy?
- What are the freight charges for orders less than $750?
- What is tailgate delivery?
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| 1. |
How long will it take for me to receive my order? |
Most orders are shipped within 5-10 working days. On selected items, we offer a Quick Ship Program with shipping times as quick as 48 hours.
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| 2. |
What is 1-800-BUY-RACK's Free Delivery Policy? |
1-800-BUY-RACK will pay the shipping charges within the contiguous U.S. for all orders totaling $750.00 or more before sales tax and freight charges. Free Delivery does not include special service charges such as Overnight Delivery, C.O.D. fees and inside delivery.
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What are the freight charges for orders less than $750? |
Delivery charges vary. Please call 1-800-289-7225 and a sales representative will provide you with a quotation. You may also e-mail your request to custservice@buyrack.com.
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What is tailgate delivery? |
This means that the carrier is required to deliver the product to the tailgate of the truck. You are responsible for the off-loading of the truck. Inside delivery is available for an additional charge. Please call 1-800-229-7225 for a quote.
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If you have any questions that we may not have covered in this section, please send them to us through our Contact Us page.
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