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Order Shipping FAQ

Select a FAQ Question Topic in order to access the Questions for that topic.


1. How long will it take for me to receive my order?

Most orders are shipped within 5-10 working days. On selected items, we offer a Quick Ship Program with shipping times as quick as 48 hours.


2. What is 1-800-BUY-RACK's Free Delivery Policy?

1-800-BUY-RACK will pay the shipping charges within the contiguous U.S. for all orders totaling $750.00 or more before sales tax and freight charges. Free Delivery does not include special service charges such as Overnight Delivery, C.O.D. fees and inside delivery.


3. What are the freight charges for orders less than $750?

Delivery charges vary. Please call 1-800-289-7225 and a sales representative will provide you with a quotation. You may also e-mail your request to customerservice@buyrack.com.


4. What is tailgate delivery?

This means that the carrier is required to deliver the product to the tailgate of the truck. You are responsible for the off-loading of the truck. Inside delivery is available for an additional charge. Please call 1-800-229-7225 for a quote.



If you have any questions that we may not have covered in this section, please send them to us through our Contact Us page.




 
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